EXTENDED CONSUMER WARRANTIES
Human Touch® offers the following extended warranty programs to enhance ownership of the Human Touch iJoy® and HT® chairs! These programs offer:
- 365/24/7 Extended Service Hotline
- Free pickup, packing and delivery if the chair requires factory service or replacement for select iJoy®, HTT®.
- No deductibles, No Service Charges for the term of your Plan.
- Warranty is Transferable.
- Ease, convenience and affordability
In the rare instance that something goes wrong with your chair, an extended warranty provides the peace of mind that a consumers purchase will be covered by Human Touch® after the standard warranty expires. An extended warranty will also provide the purchaser with access to our extended service hotline, ensuring that authorized personnel perform repairs using approved methods and materials.
The extended warranty program provides the following enhancements within the United States and Canada1 from the chair's original date of purchase for the indicated costs:
Service
Feature |
Standard
Warranty |
One (1)
Year
Extended |
Two (2)
Year
Extended |
Three (3)
Year
Extended |
Five (5)
Year
Extended |
|
iJoy® Chair
|
| Field Service |
NONE |
NONE |
NONE |
N/A |
N/A |
| Free Return Shipping |
90 Days |
1 Year |
2 Years |
N/A |
N/A |
| Factory Service |
90 Days |
1 Year |
2 Years |
N/A |
N/A |
| Parts and Materials |
1 Year |
1 Year |
2 Years |
N/A |
N/A |
| Structural |
1 Year |
1 Year |
2 Years |
N/A |
N/A |
|
HTT® Chair
|
| Field Service |
NONE |
N/A |
NONE |
NONE |
NONE |
| Free Return Shipping |
90 Days |
N/A |
2 Years |
3 Years |
5 Years |
| Factory Service |
90 Days |
N/A |
2 Years |
3 Years |
5 Years |
| Parts and Materials |
1 Year |
N/A |
2 Years |
3 Years |
5 Years |
| Structural |
3 Year2 |
N/A |
3 Years |
3 Years |
5 Years |
|
Extended warranty purchases are available within 90 days of purchase of your Chairs
3 from either the retailer or direct from Human Touch's Customer Service Department.
The Human Touch® Warranty Policies are a great value, and a great way to protect your investment. For information on your warranty coverage and product operation, contact Human Touch® at (800) 355-2762.
For faster service, please have your serial number and dated proof of purchase (sales receipt) available when you place the call.
1. Canadian In-Home Service is only available in major metropolitan areas. Human Touch is not responsible for any duties, taxes, or other fees associated with the import or export of products covered under this warranty program.
2. Warranty upgrades are not available for products used commercially. Coverage, availability and pricing are subject to change without notice. Human Touch may subcontract the performance of its obligations under the warranty to a third party, but shall not be relieved of its obligations thereby.