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Human Touch
Corporate Headquarters
3030 Walnut Ave.
Long Beach, CA 90807, USA
Phone: (800)-742-5493

Fax: (562)-426-9690
Customer Service:
(800)-355-2762


human touch is not about status quo. We don’t believe price tags should trump comfort. And while we frequently rest on our products, we never rest on our laurels. What we do stand for is unparalleled innovation and customer satisfaction, and remaining a product leader and trendsetter who builds the ultimate robotic massage chair. While you may be aware of our reputation as the industry leader, did you know human touch:
  • has been a leader in the massage chair business for over 28 years, during which we’ve consistently been recognized for product quality and innovation

  • innovates, designs, develops and produces all our products – leading everyone and copying no one

  • is the United States market share leader for massage chairs regularly conducts market research to ensure we remain the leader in the U.S. and abroad

  • custom develops chairs for U.S. and European consumer preferences – staying far away from “off-theshelf” Asian designs

  • does not produce products for any other distributors

  • is the only branded robotic massage chair maker who spends millions of dollars building its brand and category awareness

  • owns and produces robotic massage technology that is preferred by the American College of Chiropractic Orthopedists and the World Federation of Chiropractic

  • employs a large team of world-class engineers and designers who are experts in the field of robotic massage

  • owns numerous design and technology patents

  • tests all of its products for 88,000 cycles which replicates approximately 20 years of average consumer use

  • quality control specialists physically sit in and operate each and every massage chair prior to placing it in its shipping carton

  • designs and manufactures chairs in a modular configuration for easy in-home service

  • channel-specific customer service team members are available to answer any questions from
    6:00 a.m. – 5:00 p.m. PST, Monday-Friday

  • stocks parts for seven years after a chair is discontinued to ensure customer satisfaction for many years post-purchase

  • maintains a comprehensive dealer locator site that directs consumers to retail locations carrying our products

  • offers a media library Web site complete with professional product photos, high-resolution logos and training materials available for download 24/7

  • was awarded the prestigious Seal of Approval by Health and Wellness Magazine [2005 & 2006] for our massage chairs

  • was awarded the 2007 Advanced Design and Innovation Award for our HT-1650 [Furniture Style Magazine]

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